No need to buy expensive video conference room systems for each office
Save on travel expenses
No need for IT staff to support, maintain, and setup conferences
Unlimited video conference usage for up to 15 participants
It’s simple to use, all you need is a web browser and a telephone. It works on all major computer platforms.
Gain immediate insight of the knowledge displayed by sales representatives and level of customer service. Hosted Call Recording requires no on-site hardware and is enabled on just the handsets you choose. It will record every incoming and outgoing external call. What’s more, as it’s a hosted service, it works anywhere and you don’t need to worry about maintenance costs or storage.
Call Reporting is an advanced call administration tool providing detailed reporting data on allocated numbers' call activities. An online web interface provides users with instant access to call intelligence, aiding financial planning and business management.
Do you know how many calls are missed because staff are busy dealing with other customers?
Do you know how long your customers are waiting, listening to the phone ringing before it is answered?
Do you know at what times of the day/week or month you are receiving most of your calls?